BFClients with potential Mailbox site problem - Universal
| 0 Votes |
Description
This was created to help diagnose a specific issue that occurred as a result of a BigFix database roll back. This relevance definitely gives many false positives, but the information is useful.
The `mailbox site version from the SiteData file (not exact)` property in particlar will often report the wrong version if there is a digit following the apparent version of the mailbox site
Property Details
| 2998337 | |
| Alpha - Code that was just developed | |
| BFClients with potential Mailbox site problem - Universal | |
| BESC | |
| jgstew on 8/11/2016 1:46:10 PM | |
| jgstew on 8/11/2016 1:46:10 PM | |
| 7202 Views / 97 Downloads | |
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Properties
maximum mailboxsite version
Period
1 hour
| * Results in a "string"/number |
maximum of unique values of (it as integer) of preceding texts of firsts ")" of following texts of firsts " Successful Synchronization with site 'mailboxsite' (version " of lines containing " Successful Synchronization with site 'mailboxsite' (version " whose(it contains "/mailboxsite") of files whose(12 = length of name of it AND exists lines of it) of folders "Logs" of folders "__Global" of data folders of clients
version of mailbox site (inspector)
Period
1 hour
| * Results in a true/false |
versions of sites whose("mailboxsite" = name of it)
max of site version list of mailboxsite
Period
1 hour
| * Results in a true/false |
maxima of site version lists of sites whose("mailboxsite" = name of it)
last gather times of mailboxsite
Period
1 hour
| * Results in a true/false |
last gather times of sites whose("mailboxsite" = name of it)
mailbox problem? time
Period
30 minutes
| * Results in a true/false |
exists last gather times whose(it < "Wed, 10 Aug 2016 13:29:58 -0700" as time) of sites whose("mailboxsite" = name of it)
Raw Mailbox SiteData - Nulls Removed
Period
1 hour
| * Results in a true/false |
concatenations of characters whose(it > "%1F" AND it < "%80") of lines containing "EnterpriseClient Site Data File" of files "SiteData" of folders "__Local" of folders "mailboxsite" of data folders of clients
mailbox site version from the SiteData file (not exact)
Period
1 hour
| * Results in a true/false |
first matches (regex "(^\d+)") of following texts of firsts "]" of (preceding text of first "[" of it | it) of following texts of firsts "Q%01[" of following texts of firsts "/mailboxsite" of concatenations of characters whose("%00" != it) of lines containing "EnterpriseClient Site Data File" of files "SiteData" of folders "__Local" of folders "mailboxsite" of data folders of clients
mailbox problem? version
Period
30 minutes
| * Results in a true/false |
not exists unique values whose(it as string starts with (unique value of (it as string as integer as string) of maxima of site version lists of sites whose("mailboxsite" = name of it))) of (it as string as integer) of first matches (regex "(^\d+)") of following texts of firsts "]" of (preceding text of first "[" of it | it) of following texts of firsts "Q%01[" of following texts of firsts "/mailboxsite" of concatenations of characters whose("%00" != it) of lines containing "EnterpriseClient Site Data File" of files "SiteData" of folders "__Local" of folders "mailboxsite" of data folders of clients
Relevance
| Used in 1 analsis | * Results in a true/false |
( exists last gather times whose(it < "Wed, 10 Aug 2016 13:29:58 -0700" as time) of sites whose("mailboxsite" = name of it) ) OR ( not exists unique values whose(it = unique value of (it as string as integer) of maxima of site version lists of sites whose("mailboxsite" = name of it)) of (it as integer) of first matches (regex "(^\d+)") of following texts of firsts "]" of (preceding text of first "[" of it | it) of following texts of firsts "Q%01[" of following texts of firsts "/mailboxsite" of concatenations of characters whose("%00" != it) of lines containing "EnterpriseClient Site Data File" of files "SiteData" of folders "__Local" of folders "mailboxsite" of data folders of clients ) OR ( exists lines containing " FAILED to Synchronize - Server returning old data, try again later. - " whose(it contains "/mailboxsite") of files whose(12 = length of name of it AND exists lines of it) of folders "Logs" of folders "__Global" of data folders of clients )
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Comments
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| Depending on the issue, you might be able to rev the mailbox version through sending targeted blank actions or similar. | |
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| You can contact me here: https://forum.bigfix.com/users/jgstew | |
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| We've been having this mailbox issue for 9 months now in our 25,000 endpoint deployment, after upgrading the BES & SQL servers last November. The recommendation from our IBM support contact is to just reset affected BES Clients, effectively creating a new mailbox site. @jgstew, if you are willing, I would appreciate the chance to collaborate with you over email. talloafatyahoodotcom | |
