TROUBLESHOOTING: Run AcroFix to try to fix Acrobat & Reader launch and sign in problems - Windows
| 0 Votes |
Description
This task will run the Acrofix.exe found here: http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days.html
This task will attempt to address issues with Adobe Acrobat & Adobe Reader in which they refuse to open or ask for users to sign in. This may also address licensing issues with other adobe products in some circumstances.
Check the Analysis: "Adobe License Debugging Audit - acrofix.log - Windows" to see the results of this task: http://bigfix.me/analysis/details/2994726
Property Details
| 3869 | |
| Alpha - Code that was just developed | |
| TROUBLESHOOTING: Run AcroFix to try to fix Acrobat & Reader launch and sign in problems - Windows | |
| BESC | |
| Software Sharing | |
| 506664 | |
| Internal | |
| jgstew | |
| 10/8/2014 12:00:00 AM | |
| jgstew on 10/8/2014 10:59:23 AM | |
| jgstew on 10/8/2014 10:59:23 AM | |
| 11168 Views / 21 Downloads | |
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Relevance
Windows Only (Relevance 2997197)
/* Windows Only */ windows of operating system
/* Windows XP or Higher */ version of operating system >= "5.1"
| Used in 1 fixlet | * Results in a true/false |
not exists files "acrofix.log" whose(now - modification time of it < 1*day) of ((folders "temp" of windows folders);((folders "AppData\Local\Temp" of folders of folders "Users" of it) of root folders of drives of system folders))
Actions
Action 1 (default)
Action Link Click
here to deploy this action.
Script Type
BigFix Action Script
// -- DOWNLOADS ---------------------------Success Criteria
// Analysis of acrofix.zip https://www.virustotal.com/en/file/6e5210464b21e0818b1953623ae6768a204b8ba6b06beefc785c479aa84cdc8c/analysis/1411924544/
// Analysis of acrofix.exe https://www.virustotal.com/en/file/5726ea1f8cb8942d93581e769533ad7cd7ddbc68b64c957a4eb9482636736b06/analysis/
prefetch Acrofix.zip sha1:a3eddc1d3faf80b3619f384b6b16fab46d7c587c size:506664 http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days/_jcr_content/main-pars/download/file.res/Acrofix.zip
// - This unzip is a compiled verion of unzip v5.52 fom http://info-zip.org/
// - https://www.virustotal.com/en/file/8d9b5190aace52a1db1ac73a65ee9999c329157c8e88f61a772433323d6b7a4a/analysis
prefetch unzip.exe sha1:e1652b058195db3f5f754b7ab430652ae04a50b8 size:167936 http://software.bigfix.com/download/redist/unzip-5.52.exe
// -- END:DOWNLOADS -----------------------
// ADD TO UTILITY CACHE: unzip
utility __Download\unzip.exe
// EXTRACT using unzip: acrofix
waithidden __Download\unzip.exe -o -j "{pathname of file "Acrofix.zip" of folder "__Download" of client folder of current site}" -d "{pathname of folder "__Download" of client folder of current site}"
// Run the fix
waithidden __Download\acrofix.exe
This action will be considered successful when the applicability relevance evaluates to false.
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