BES Clients are Locked but Can Now Find BES Relay
| 0 Votes |
Description
However, the BES Clients are no longer in this state either because they are now able to find a BES Relay or they are using manual BES Relay selection. Click below if you would like to unlock these BES Clients.
Note: You should verify that the BES Relays the BES Clients are using are appropriate before unlocking the BES Clients to avoid potentially unlocking computers reporting to the wrong BES Relay.
Property Details
| 513 | |
| BES Clients are Locked but Can Now Find BES Relay | |
| Support | |
| 0 | |
| BigFix | |
| <Unspecified> | |
| Important | |
| 4/16/2004 12:00:00 AM | |
| BES Clients Relay because Locked | |
| besSupport on 10/17/2012 1:16:00 PM | |
| danielheth on 10/17/2012 1:16:00 PM | |
| 5120 Views / 2 Downloads | |
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Relevance
isWindows (Relevance 274)
name of operating system starts with "Win"
version of client >= "5.1"
| Used in 1 fixlet | * Results in a true/false |
exists value "LockedForICMP" of key "HKEY_LOCAL_MACHINE\SOFTWARE\BigFix\EnterpriseClient\ICMPBlocked" of registry
| Used in 1 fixlet | * Results in a true/false |
(not exists selected server) OR (upper bound of distance of selected server != 255)
Actions
Action 1
Action Link Click
here for information on how to make this action a "policy" action that will automatically open the BES port on any computer that has this Fixlet message relevant.
Script Type
URL
http://support.bigfix.com/cgi-bin/kbdirect.pl?id=113
Action 2
Action Link Click
here for more information about troubleshooting BES Relay problems.
Script Type
URL
http://support.bigfix.com/bes/misc/besrelayhealth.html
Action 3
Action Link Click
here to unlock the BES Clients.
Script Type
BigFix Action Script
regdelete "[HKEY_LOCAL_MACHINE\SOFTWARE\BigFix\EnterpriseClient\ICMPBlocked]" "LockedForICMP"
action unlock "{apparent registration server time}"
Success Criteria
This action will be considered successful when the applicability relevance evaluates to false.
Sharing
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